Support
ReelMap turns Instagram Reels and TikToks into a personal map of places you want to visit.
Contact
Questions, bug reports, or feedback: email support@getreelmap.app. We aim to reply within a few days.
Common questions
- A shared Reel didn't become a pin. Venue detection reads the post's caption — if the caption doesn't name the place, detection can fail. Try a post that names the venue, or paste the link via the + button.
- How do I change the app's language? Settings → Language. English, עברית, Español, and Français are supported.
- How do sign-in and backup work? ReelMap works without an account. Signing in (Settings → Account) backs your map up and syncs it across devices.
- What does "Behind glass" mean? Your newest 15 spots are always free. Older spots stay saved — never deleted — and unlock with a subscription.
Deleting your account
See Delete account, or in the app: Settings → Delete account & map.